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How to use voice messages at work effectively

Voice messages are fast to send and slow to listen to. How to use them well.

Voice messages are fast to send and slow to listen to. How to use them well.

Short answer: Use voice messages when typing is impractical, keep them under a minute, and attach them to the task they’re about so they don’t get lost.

When voice helps

  • Hands are busy or dirty.

  • Explaining something complex quickly.

  • Workers who prefer speaking to typing.

When to avoid

  • Instructions people need to refer back to.

  • Long updates.

Frequently asked questions

Are voice messages professional?

Inside the team, yes, if they’re short and attached to the work.

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