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How to give clear instructions at work

Unclear instructions cost time twice: once to do it wrong, once to redo it. A simple format for instructions people get right first time.

Unclear instructions cost time twice: once to do it wrong, once to redo it. A simple format for instructions people get right first time.

Short answer: Clear instructions describe the result, the deadline and any must-haves in a few short sentences, with a photo or example where words aren’t enough.

Start with the result

Say what “done” looks like before you explain how. “The meeting room is ready for 12 people by 9:00” beats a list of chairs and tables.

Keep it short

Three to five sentences. If it needs more, it’s probably several tasks.

Show, don’t describe

A photo of the right part, the right spot or a finished example removes most questions.

Name the must-haves

  • Safety requirements.

  • Client preferences.

  • Anything that must not happen.

Frequently asked questions

Should instructions be written or spoken?

Both work, but written instructions stay available. Use a voice message if typing is slow, but attach it to the task.

Try it with your team

Rewrite one recurring instruction using this format. Please Do It is free for 30 days, with no credit card required.

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