Short answer: Agree what needs escalating, make it a one-step action from the task, name who receives it, and respond quickly so people keep raising issues early.
What to escalate
Safety issues.
Anything that stops work.
Client-critical delays.
Costs over an agreed amount.
Make it easy
Raise it in the task with a photo and mention the right person. No hunting for phone numbers.
Frequently asked questions
Won’t people escalate everything?
Clear rules help. Thank people for good escalations and coach on the rest.
Try it with your team
Agree your escalation rules with the team. Please Do It is free for 30 days, with no credit card required.