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How to keep information when employees leave

When someone leaves, their chats, photos and knowledge often leave too. How to keep what matters.

When someone leaves, their chats, photos and knowledge often leave too. How to keep what matters.

Short answer: Keep work in a company app, not personal messengers, so tasks, photos and decisions stay when people leave. Reassign their open tasks and remove their access on their last day.

What gets lost

  • Customer details in personal chats.

  • Photos of work.

  • Agreements and decisions.

How to keep it

  • Work in a company app.

  • Tasks reassigned, not deleted.

  • Access removed on the last day.

Frequently asked questions

Can we recover information from personal WhatsApp?

Usually not, which is why it’s better to keep work elsewhere from the start.

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