Short answer: Before choosing a work messaging app, check where data is stored, who can access it, whether it’s encrypted, how you can remove users, and whether the provider follows GDPR if you work in the EU.
Questions to ask
Where is data hosted?
Is data encrypted?
Who at the provider can access it?
Can we remove leavers and keep their work history?
Is there a data processing agreement?
About Please Do It
Please Do It is run by PLEASE DO IT d.o.o. in Croatia and follows the GDPR. Our Privacy Policy explains hosting and protection.
Not legal advice
This article is general guidance. Check specific questions with your data protection officer or lawyer.
Frequently asked questions
Is using personal messengers for work a GDPR issue?
It can raise questions, for example about contact data and where business information is stored. Check with whoever handles data protection.
Try it with your team
Review your current tools against these questions. Please Do It is free for 30 days, with no credit card required.