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10 checklists every frontline team needs

Ten checklists that cover the routines most teams on the ground forget.

Ten checklists that cover the routines most teams on the ground forget.

Short answer: Every frontline team benefits from checklists for shift handover, opening, closing, cleaning, equipment checks, safety, onboarding, site reports, incidents and client handover.

The ten

  1. Shift handover.

  2. Opening.

  3. Closing.

  4. Cleaning round.

  5. Equipment check.

  6. Weekly safety check.

  7. New starter onboarding.

  8. Daily site report.

  9. Incident report.

  10. Client handover.

Make them stick

Run each as a recurring task with an owner, so it happens without reminders.

Frequently asked questions

Do we need all ten?

Start with the three that cause most problems today.

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