Short answer: Make incident reporting fast: a short form with what happened, where, a photo and who was involved. Each report becomes a task for follow-up, and reporters see what was done.
Make it easy
Report from the phone in under a minute.
Photos instead of long descriptions.
No blame for reporting.
Follow up visibly
Turn each report into a task with an owner. When people see action, they report more.
Check your local rules
Serious incidents may have legal reporting duties. Make sure your process covers them.
Frequently asked questions
Should near misses be reported?
Yes. They show where the next incident is likely to happen.
Try it with your team
Set up a simple incident report task for your team. Please Do It is free for 30 days, with no credit card required.