Glossary

What is a work order?

A work order is a document or task that describes a job to be done, who does it, where and by when.

A work order is a document or task that describes a job to be done, who does it, where and by when.

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Why it matters

Clear work orders mean technicians arrive with the right information and the job can be billed correctly.

In practice

  • Client, address and scope.

  • Deadline and assigned technician.

  • Completion notes and photos.

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