Glossary

What is a field worker?

A field worker is an employee who does most of their work away from the company’s offices, at sites, homes or on the road.

A field worker is an employee who does most of their work away from the company’s offices, at sites, homes or on the road.

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Why it matters

Field workers need information on their phone and a fast way to report back.

In practice

  • Technicians, installers, inspectors and drivers.

  • Mobile-first tools.

  • Clear tasks and quick photo reporting.

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