Glossary

What is a deskless worker?

A deskless worker is someone whose job doesn’t happen at a desk, such as a technician, cleaner, driver, nurse or site worker. Most of the world’s workforce is deskless.

A deskless worker is someone whose job doesn’t happen at a desk, such as a technician, cleaner, driver, nurse or site worker. Most of the world’s workforce is deskless.

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Examples

  • Construction and trades workers.

  • Cleaning and facility staff.

  • Drivers and warehouse staff.

  • Retail and hospitality teams.

What deskless workers need from tools

  • Phone-first apps.

  • No training required.

  • Clear tasks rather than long messages.

Related terms

Frontline worker.

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