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How to open a second location

The second location is where many businesses learn that the first ran on the owner’s presence. How to prepare.

The second location is where many businesses learn that the first ran on the owner’s presence. How to prepare.

Short answer: Before opening, write down how the first location runs, turn routines into checklists, appoint a lead for the new site, and use one system so you see both sites in one view.

Prepare

  • Document routines as checklists.

  • Train the new lead at the first site.

  • Set up folders per location.

Run both

Review both sites’ open and overdue tasks daily. Visit where the numbers say you’re needed.

Frequently asked questions

What usually goes wrong?

Routines that existed only in people’s heads don’t travel.

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