Short answer: Log every maintenance request as a task with a photo, location and priority, assign it to one technician, and close it with proof the fix is done. Requesters see progress without calling.
One way in
All requests go into one place, whether they come by phone, email or in person. No more sticky notes.
Capture the details
What’s wrong, with a photo.
Where exactly.
How urgent.
Who reported it.
Close the loop
When it’s fixed, the technician adds a photo and the requester confirms. Recurring problems become visible.
Frequently asked questions
How do I prioritise maintenance requests?
Safety first, then anything stopping work or affecting customers, then the rest by date.
Try it with your team
Route this week’s maintenance requests through tasks. Please Do It is free for 30 days, with no credit card required.