Short answer: Turn each client request into a task with location, owner and deadline, keep the client updated through task status, and close it with photo proof you can share.
Capture requests the same way
Whether they arrive by phone, email or in person, log them as tasks immediately.
Assign by site and skill
Use folders per building or client so the right team sees the request.
Report to clients
Monthly, share what was requested, how fast it was done, and photos of the work.
Frequently asked questions
How fast should facility requests be handled?
Agree response times by priority with each client and track them.
Try it with your team
Log this week’s client requests as tasks. Please Do It is free for 30 days, with no credit card required.