Short answer: Start with the biggest daily pain, usually chasing tasks and lost messages, move that into one simple app, then add checklists and reports once people use it.
Where to start
Lost requests and chasing.
Paper checklists.
Information scattered across chats.
Keep it simple
One app your team already knows how to use beats five specialised tools.
Step by step
Tasks.
Team chat.
Checklists.
Reports.
Frequently asked questions
Do we need an IT person?
Not for a simple app. Look for tools you can set up in minutes.
Try it with your team
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