Short answer: Chasing costs the manager’s time, the team’s focus and the client’s trust. Estimate it by counting your follow-up calls and messages for a week and multiplying by the time each takes.
Work out your own number
Count follow-ups for one week.
Estimate minutes per follow-up, including the interruption.
Multiply, then multiply by 46 working weeks.
Hidden costs
Interrupted work for the person being chased.
Mistakes from rushed answers.
Frustration on both sides.
Frequently asked questions
Can chasing be eliminated completely?
Not completely, but visible ownership and deadlines remove most of it.
Try it with your team
Count your follow-ups this week. Please Do It is free for 30 days, with no credit card required.