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How to communicate company updates to frontline staff

Emails and notice boards don’t reach people on the move. How to make sure updates are seen.

Emails and notice boards don’t reach people on the move. How to make sure updates are seen.

Short answer: Post updates in a team newsfeed on the app people already use for work, keep them short, add a photo, and ask people to react so you know it was seen.

What works

  • Short posts with one message each.

  • Photos or short videos.

  • Posted where people already check for work.

What doesn’t

  • Long emails.

  • Paper notices in the break room.

  • Updates mixed into busy group chats.

Frequently asked questions

How do I know people read it?

Ask for a reaction or a poll response on important updates.

Try it with your team

Post your next update in a team feed instead of email. Please Do It is free for 30 days, with no credit card required.

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